They were in need of a refresh for their existing mobile application. The app was outdated in terms of content, features and functionality, and was in need of a UI overhaul. Working closely with the production company our scope was ideation, mockups, asset creation and prototyping.
Project Discovery: Through Design Sprints, we iterated ideas and flows with stakeholders, product specialists, and users. The refined, validated design was then handed off to the development team.
Mockups & Assets: To ensure speed, consistency, and scalability, we used existing visual frameworks to design mockups and deliver a refreshed UI. This approach allowed us to focus on key features for vehicle inspections and document management.
Improved Outgating: We enhanced the UX for inspections, checks, and sign-offs, streamlining the process to reduce errors and simplify management.
Vehicle Inspections: We shifted from a UI form-based damage selection to a visual pinpointing method, improving the flow for selecting damage type and severity.
Documentation Sign Offs: We captured approvals at key steps, compiling the content into documentation that meets Government DOT requirements and simplifies admin tasks for users.
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